Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • fill out a repeat prescriptions request form
  • you may hand in your computer slip or a note with your name, address, DOB and the medication required written clearly
  • post your request to the surgery (we will return your prescription to you by post if a stamped addressed envelope is provided)

Please allow 5 working days for repeat prescription requests, however this may take longer if there is a query regarding the medication.

We do not take repeat prescription requests over the phone or email.

We will no longer accept prescription requests from pharmacies. Therefore, please order your medicine directly from the surgery, rather than allowing your pharmacy to do it for you.

Non-repeat prescriptions

For any non-repeat prescription medication requests, please use our online Engage Consult Service.

Collecting your prescription

Information:

You can usually collect your prescription 5 working days after you have ordered it.

Please note that if your prescription request is not on your repeat prescription, your request will take longer to process and the doctor may wish to speak with you. Delays may also occur if your medication request is different from what your doctor has prescribed for you.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

Low priority prescribing

There are certain medication used for minor ailments, which are in nature self limiting, so the NHS does not prescribe these. These medicines are called ‘low priority prescribing’. Please do not ask the doctor or nurse for these and see your pharmacist.

Did you know that common treatable ailments account for a fifth of GP appointments and are costing the health service £2 billion annually.

Here is the list of the low priority medicines:

  • Antihistamines for hay fever
  • Cough mixtures (except for terminally ill)
  • Nasal decongestants for hay fever or colds
  • Vaginal thrush treatments
  • Threadworm treatments
  • Antacids for indigestion
  • OTC migraine treatments including Sumatriptan 50mg
  • Wart treatments (except for sexual health and GUM)
  • Topical antifungals for athletes foot
  • Mouth ulcers (except for immunocompromised and terminally ill)
  • Vitamin C and multivitamins
  • Head lice treatments
  • Antiperspirants
  • Cold sore treatments
  • Sunscreens
  • Topical NSAIDs
  • Ear wax removers
  • Minor acne

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

You can also find out if you are entitled to free prescriptions.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.